Date of experience: 12 September 2022. Been reaching out for support for 3 days with no response! Plenty of time to do a spot of d.i.y. If we ask you to call us, please do call as soon as you can - 03456 400 700 . .tg TH { To make your Fixed Payment or Interest Free Plan monthly payment(s) you need to make sure you pay your full minimum payment for the month, which will cover those payments AND any minimum payment due on any Normal Credit you have. @ArgosHelpers I have an Argos gift card, I use them to buy anything I want online, it says that on the card, and have been using them for years, so you don't know what you are talking about, notify them Argos gift cards are not working. @misslucyhughes Advent Calendar not working on App. I have a tall Ikea one in my bedroom different range to Billys just due to size but no issues. We have a range of options that will be suitable to your situation, we have a highly skilled team on hand to understand your financial commitments and reach an affordable solution. You can download the My Argos Card App here: https://myargoscard.page.link/YouTubePaymentVideo @sainsburys hello, I'm trying to use my discount card in argos but its not working. My Buy Now Pay Later Plan ends soon, and I don't know how I'm going to afford to pay off the balance You don't have to pay the balance off in full when your plan ends. @ArgosHelpers Hi, I received an Argos gift card and tried to buy a PlayStation store wallet top up and at checkout it accepts the amount but when I try to process the payment it results in an error. What's Verified by Visa and MasterCard SecureCode? How will I know when my Argos Card account is not in Persistent Debt? } There could be different reasons for this, please refer to your most recent statement. If you think this is happening to you or someone you care about, here's how to get help. Twitter. Are you worried someone else is controlling your finances? Not Argos either. ~ Authentication is how banks try to make sure that the person making the payment is the person who owns the payment card. An Argos Card is a store card with a credit limit that allows you to make purchases from Argos, Sainsbury's and Habitat and pay at a later date. Call their free debt advice helpline or visit. What should I do to ensure I don't pay more interest than I need to? Instead of Live Chat with disinterested faceless beings. SHARE. Fab customer service ? - Caity, Page last updated by Trying to pay for my order on website by card, you say you can't process a card payment do I just keep clicking on Card . @CawsonBarry If you only make the minimum payment each month, just before your payment date it'll take you 14 years and 8 months to pay off your balance. Argos are a con. Please take a look at our dedicated help page for more information. Some of the options may mean that we need to suspend your card to help you to start clearing your balance. Up to 1% of orders experience technical problems (a lot of orders!) Argos has confirmed it is to shut its Republic of Ireland business by the end of June. PayPlan has widespread support from debt advice groups, unions, employers and members of the credit industry, and offers free advice and support to help people with their finances and find a way out of debt. Fab customer service ? So if, as an example, your Card number was 6335 41234 12345 12345 then your reference would be 335 41234 12345 12345, Use our direct payment bank account number 90505498 and sort code 20-92-94, You're using a valid debit card to make the payment we accept Visa Debit, Mastercard Debit, Maestro and Electron, You're entering the correct payment card details and your payment card hasn't expired, You have enough funds available to make the payment, Your bank account is OK and there's no technical issue at your bank (you should be able to check both via your online banking app or website). Deciding what plans to pay down or clear will depend on your individual circumstances, how much you owe and how long you have had the plan. You can look on your latest statement (go to View Statements when you log in) or we'll tell you on your Account Summary. If after that you still get an error message, call us on 0345 608 0152 so we can make sure your request has been logged and start the closure process. If you're still in Persistent Debt after this time, we'll write to you again to tell you what further action we may have to take, including suspending your Argos Card from further spending. @GaryC_1288 According to the web addresses and advertising logos written down the side, none of them. I wouldn't buy any electrical goods from @Argos_Online again. Of course! if you had a minimum payment due of 25, you would need to make a payment to Normal Credit of 25. Thanks, Meg. I like and try to support local but Amazon has excellent customer service. @seeweed3 Credit is provided by NewDay Ltd, a company registered in England and Wales with registered number 7297722, registered office: 7 Handyside Street, London, N1C 4DA. If you're still having issues, contact your bank to see if there's a problem with your account. Can I keep using my Argos Card? If you're having problems with this part of your payment (if you can't remember your passcode etc) you may need to contact your bank to assist you. Our advisors are here to listen, understand and agree a solution with you - not demand payments you can't afford. How will increasing the interest rate affect any Buy Now, Pay Later plan(s) on my account? @ArgosHelpers Thanks. Enter the CVV2 number from the back of the card in the 'Security code' box. Why is my payment not showing on my account? A long time on an expensive number and at the end we are told to contact @NintendoUK on another expensive customer service number. We will never ask you for your login details for myargoscard.co.uk. Kindest regards, Suzanne. @ArgosHelpers Hi. @Argos_Online I've also tried on the laptop and same issue. If you're entering your Argos Card number, you don't need to type the first four digits (6335), just the 15 digits after that. Your payment due date and statement date are interlinked, though, so by changing one you'll be changing the other. @ArgosHelpers, technical problem meaning I'm unable to order an Argos item to Click & Collect at Sainsburys, @JulietPapa65 No Mario Kart. But you guys have the wrong information as you CAN use the Argos card to purchase digital gift cards, it was the website not working. If I've registered for the My Argos Card App, am I registered for myargoscard.co.uk? all disney creepypasta; argos card unable to process payment. @mylilbookhome Argos ones are good. but no warning when ordering. @Argos_Online @MicrosoftUK FIFA download bought as a gift. Payments against Normal Credit will go towards your monthly Minimum Payment - e.g. @esiotrot54 We are currently experiencing a few issues with the website. @angusacampbell Never again will I buy anything from either. How quickly is it set up? No email address from either, what next? Product not as advertised. Product not as advertised. If someone is misusing your money or stealing from you, or if you're worried this is happening to someone else, there are signs to look out for and there's support available. I turned off paper statements but I've started receiving them again. How Deferred Interest is included as part of your Minimum Payment?'). You can use your Argos Card in any Argos store, online at argos.co.uk, over the phone and on the Argos app. I will try again in a few hours. Visit our Cookie Consent tool if you wish to opt back in. I can see it, but it has no value. If I've registered for the My Argos Card App, am I registered for myargoscard.co.uk? You sent me a letter telling me I was in Persistent Debt and I needed to increase my payments, so why have you now increased my interest rate? If you've got a Fixed Payment Plan then the interest that's included within its monthly payment amount is also included in the estimated interest total. We will keep you up to date throughout while we are investigating your complaint, until we provide you with a formal response either via e-mail or letter. @missnolikey Can I pay half cash and half Argos Card? On the homepage you'll need to enter your Login ID and your Surname, press Next and then enter your Memorable Word and a five-digit Security Number. Just remember, if you do spend more, your minimum payment will increase and it will take you longer to repay the balance. Just make sure you have enough funds in your account each month to pay your minimum payment and if you change bank account, make sure you change your Direct Debit accordingly. Can I make a payment using my own online banking? Thanks @ArgosHelpers for trying to support re code not recognised for my granddaughters cozy coupe - SO @LittleTikesUK no reply from you - your code does not work and the phone number given by Argos does not appear to be @LittleTikesUK . @Jak25Cj In addition, the Normal Credit Interest Rate will apply to the whole Normal Credit balance each month, until the balance is cleared, we refer to this as interest on interest. I've forgotten my details. Please help! If you only have Buy Now Pay Later plans and a Minimum Payment Direct Debit there's no payment to take. if your statement date is the 17th of the month then it will appear on the 17th of every month. @nick_rhodes_nz You will be charged interest on any balance remaining at the end of the plan, calculated at your normal plan rate starting from the date of purchase. New bookshelf built from Argos (with the usual issues that arise when trying to build a bookshelf from Argos ?). Unfortunately, this means you won't be able to spend on your card or take out any new Buy Now, Pay Later plans. How do I make a payment? Why can't I make one-off payments to Fixed Payment or Interest Free Plans? Why can't I make one-off payments to Fixed Payment or Interest Free plans? Monthly payments should be treated like credit. To help you to stay within your credit limit, we'll send you a text reminder when you've used 95% or more of your credit limit. @ArgosHelpers frustrated to have bought an item then it get cancelled with two hours of purchase which no explanation, and customer service team restricted by Argos processes to help me re order itthat is not customer service ? 2012-2023 Ookla, LLC., a Ziff Davis company. @gordon_struth @ArgosHelpers is there an issue with the website taking payments from argos cards today? The amount you need to pay depends on your current situation and how long you have been in Persistent Debt and how much you can afford to pay each month. If you've forgotten all of your login details, give us a call and we'll help OR download the My Argos Card App and manage your account on your phone or tablet. I set up a Direct Debit a while ago but it's not taking payments for some reason. I was earning this working at Argos whilst at college. Bank Of Ireland) aren't working at the moment. @FinlayRegan NewDay Ltd is authorised and regulated by the Financial Conduct Authority with number 690292 and is also authorised by the Financial . Keep getting unable to make a payment at this time try a different card, had to do it by my banking app. @itvMLshow Have you considered asking @Argos_Online about their 'stuck' orders. Be the first to know the next time Argos goes down. I'm the main Card holder, but can my additional Card holder manage my account? MS Xbox help just goes round & round, says go back to Argos. Usually things get back to normal quickly but sometimes the situation can get worse and positive action is required - the remedies are often simple. @ArgosHelpers I have but am still none the wiser except that there were driver issues and that Argos are sorry for the inconvenience @tdbkys The amount you owe and the payment due date are shown in your statement each month as well as on your account summary on myargoscard.co.uk and in the My Argos Card App. You will then be asked to pay a monthly minimum payment and you will be charged interest every month. Thanks, Meg. How long will it take for my card to be blocked from spending? So the issue is resolved. Terrible service from Argos / Yodel. Don't forget to talk to us: If you have a letter or email from us asking you to get in touch to confirm an option to us, or if you need to talk to us about your situation, call us as soon as possible on 0345 601 0798. Do call as soon as you can - 03456 400 700 've also tried on the laptop same... 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