Is this a service that restaurants would actually pay for? To give a little bit of context, there were 2 x 1-hour back-to-back coding interviews, literally zero breaks. Last year, DoorDash surpassed Grubhub and Uber Eats in market share, with 35 percent of food delivery in the United States as of October, according to Edison Trends. We learned by doing deliveries we learned by working alongside restaurateurs. That changed in the past two years, when DoorDash raised $1.9 billion from investors including SoftBank and DST Global. Joy Huang: With that, Tony. And, youre undoubtedly going to get your doubters along the way. Now on the flip side, youre right. However, you should be familiar with the syntax of your preferred language such as Java, Python, C#, C/C++. Its only three questions. According to the DoorDash Impact Report, about two-thirds of restaurants stated that DoorDash was critical to their business, and nearly 80% of customers relied on DoorDash deliveries during the crisis. (S&O role) 2 Like 7 Comments Share 1 3Y a Senior Consultant 1 With or without fries? Ala Mohammed, 37, of Daly City, Calif., said he drove for DoorDash during peak dinnertime hours, when he can make as much as $20 an hour. Thats easier than more time pressure and greater perishability. During student-led interviews and before a live audience, leaders from around the world share insights on effective leadership, their personal core values, and lessons learned throughout their careers. Moreover, it provides competitive compensation, benefits, and opportunities for professional development for its employees. Overseeing product development. DoorDash is a pretty strong writing culture we tend to start meetings by reading documents that people have written. But for us, it was this value choosing optimism and building a plan. Competitors who cant keep up with its aggressive growth. Tony Xu, MBA 13, says that immigrating from China at the age of five and moving around as a young kid taught him one of the keys to success how to adapt to new environments. And its a very important part of making sure that our work with merchants and our work with dashers can continue. During an interview with Doordash or any employer, you should make sure you always listen carefully to the complete question. When the company reveals its financials, the potential for profit and growth will be clear, DoorDash investors said. I also look for common ground and focus on finding a win-win solution that addresses everyones concerns. Some customers really seem to care about a certain type of salad for example, versus what others may just consider to be a mundane meal. I have been following the companys progress for a while now, and I am impressed by the way it is constantly looking for new ways to improve the customer experience and make it as convenient and seamless as possible. I implemented a new system by hiring a communicator that exchanged important information with both departments, thereby improving communication. This list does not include technical or factual questions. As a DoorDash product manager (PM), some of the things you'll be responsible for are: Analyzing market trends. I would first carefully read and confirm the order details and then prioritize the organization of the order to ensure timely and accurate delivery. Joy Huang: Thats really valuable advice. DoorDash has forged partnerships with over 340,000 restaurants in more than 4,000 cities, providing customers with an extensive range of cuisines to choose from. So I think its really important to be intellectually honest. The first question is, what is your favorite class at the GSB? Give an offer on the spot. I would improve it by experimenting with unique toppings and crusts, such as introducing more exotic meat and vegetable choices and offering a wider variety of crust options, like gluten-free and cauliflower crusts. But you have to trust the team, and you have to trust the process that they built to solve the hard problems. Its always been about how do we grow and empower local economies? You must live in San Francisco to work in Technology, I think youre gonna see more of that spread, youre gonna see a greater distribution of all the things that I think we each want, convenience, for example, or access to different types of jobs in more places. Stanford GSBs View From The Top is the Deans premier speaker series. And Tony, you were mentioning that your mom and your dad had a lot of influence on you as a child and your mom really is an entrepreneur and she opened her small businesses subsequently that you had worked in, so it seems like they really instilled this entrepreneurial spirit in you with their own examples. Because youre never as good or as bad as people say you are and I think that maybe the customer information is probably the most telling, but even that sometimes can be swayed by macro events like a pandemic, for example. Im curious how else do you see cities evolving over the next ten years, and what is DoorDashs role or placed within that evolution? Restaurateurs who complained DoorDash delivered their food without permission. This is what I mean by skills. So for example, there are many, many, businesses that actually just, they sell through their own channel. This interview was conducted by me, Joy Huang of the MBA class of 2021. And, and this kind of growth of almost hubs, if you will, of all the things that can because were all human, we all want similar things at the end of the day. The San-Francisco-based company Wednesday (March 1) launched its DoorDash Rewards Mastercard, created in partnership with Chase, offering 4% cash back on orders placed via the aggregator or its . I think that was important. You kind of have to go through moments of belief and disbelief.. We knew, for example, that we wanted to ultimately build last-mile delivery thats way too big of an endeavor for just four of us inside of a classroom or inside of my apartment, right? Product managers can expect to work . Improving search functionality to make it easier for customers to find the restaurants they are looking for. Make room at the table. Working at DoorDash can be a rewarding experience for individuals passionate about food and customer service. It also has its share of enemies: Regulators who have poked holes in the start-ups pricing and employment practices. I do customer service actually every day because, sometimes its really hard just looking at the data to get to the digging. What are the principles that you rely on as a leader during the toughest times? I think the third thing is you have to trust your team, because no one person is going to get you through any sort of difficult situation, and certainly not a pandemic. Joy Huang: Youve been listening to View From The Top the podcast, a production of Stanford Graduate School of Business. Introduction Doordash Interview Questions with Answer Examples 3,049 views Jan 10, 2022 Doordash Interview Questions with Answer Examples. And then, what kind of morphs even over time is, how do you actually scale this culture that you built? And when things are going really, really well, you should also make sure youre truth seeking. What kept you going during that time and how do you convince the others to follow you? Doordash values are on this page but organized poorly - https://careers.doordash.com. I think is going to be more consistent and not less consistent, and so I think our role, is to play our small part in making sure that we can make every small, medium, and large business, brick and mortar business make this transformation from doing pretty much everything, from customer acquisition to customer service, inside stores, to a world where they do this also with digital channels. I think it was called a Lining Startups in their markets taught by Andy Ratcliffe and Mark Leslie, I dont know if that class is still there, but that was a highlight. But Im confident that based on where we started, that that gives us quite a lot of opportunities to deliver everything else. It tends to be what customers remember, theres a lot of steps. What were some lessons that you learned from that class that stuck with you? Our blog offers vital advice and recommendations on industry best practices. So its really hard to hire a CFO sometimes when, yes, I know I went to the GSB, but probably Im not a finance expert. And theyre looking for value, I think, in the hours that theyre actually seeking to work on the platform. So, to ace your interview at DoorDash, we have compiled the top 25 interview questions that will help you land your dream career. I took ownership of the issue and worked with the kitchen staff and delivery team to identify the root cause, which was a communication breakdown between the two departments. These are not necessarily skills I had. I think people had confidence that regardless of which way things were gonna go. Its the prototypical entrepreneurship project, said Mr. Moore, 34, who left DoorDash in 2014 and is now a venture capitalist at Khosla Ventures. During my previous job as a customer support officer, a client complained about a delivered order claiming that it was incorrect. At DoorDash, the mission is to drive economic growth in local communities by connecting people with the food they love from the local restaurants they cherish. The company lost around $450 million in 2019, according to two people with knowledge of the financials who requested anonymity because the information was private. This resulted in a satisfied customer who praised our company for excellent customer service. And when problems arose it classic asking five whys, analysis to get to the lowest branch of what the actual problem is because most of the time what we realized was in something that seems as quote on quote easy or mundane as delivery. I think its a maniacal focus on making sure that we can work the inputs to each one of these branches. That they can create their own digital channels. Influenced by his entrepreneurial and hardworking parents, Xu started DoorDash in his apartment while attending Stanford Graduate School of Business. It was how we responded during a difficult time for everyone. We werent looking necessarily at outcome metrics per se. So, what is your vision and your plan for helping the local businesses and gig workers thrive not just during the pandemic, but beyond? And so, or I mean, I know were in a pandemic, but post pandemic, wheres the last, you know, parking space in San Francisco or Los Angeles? Im very optimistic and I think what youre going to see is I think youre gonna see more consistency across cities. I think one of the earliest things that made DoorDash I think a fast-moving place was that we always try to simplify the question we were trying to solve. The Slack and Flickr cofounder shares lessons from entrepreneurship and life. But also work with everyone else who created this labor system over the the last seven decades, eight decades in the US, and change it in a way that actually gives them also the protections that they deserve. The pressure is high for DoorDash, which private investors valued at $12.7 billion last year. Mr. Mohammed said he would continue driving until he found a more stable job. It advertised heavily and gave salespeople aggressive goals to sign up more restaurants, drivers and customers. Should be familiar with the syntax of your preferred language such as Java, Python, C #,.... The potential for profit and growth will be clear, DoorDash investors said View from the the! Industry best practices be intellectually honest on making sure that our work with and. Softbank and DST Global then, what kind of morphs even over time is, what is your class. Pretty strong writing culture we tend to start meetings by reading documents that people have written doing! 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