If you choose to retrieve your documents via premium TNT/FedEx office pickup, you must present proof of payment, along with a valid ID card. :Change to Bulgarian. WHERE IS MY MISSING PASSPORT? Include an address and phone number. I was home all day and no delivery of my passport. This location is open Monday-Friday from 9:00 - 18:00. This facility is available by arrangement to customers who maintain a reputable credit facility with TNT, although is A Kenmore Ltd Company |Website Usage Terms & Conditions. Cases and guides on surcharges, customs, dangerous goods, accreditations, as well as advice specific to your industry. It can take up to an hour for a shipment to appear in our system. You can contact them here. The line is open from 8am to 8pm Monday to Friday, and from 9am to 5.30pm weekends and public holidays. Today, TNT is a worldwide logistics company, operating in 200 countries around the world. I hope HM Passport Office reads these reviews. Calls made outside of the times specified below will still be charged. The line is open from 8am to 8pm Monday to Friday, and from 9am to 5.30pm weekends and public holidays. Sofia 1113 BULGARIA. How can it be on its way back there if you attempted to deliver it today(30/1/23) at 7:44am absolutely shambolic company & service. Choose this end of the day delivery service to have your documents and boxes delivered to over 220 countries/territories worldwide, designed for shipments of any weight where individual . Stop with the searching and let your shipment updates come to you. Most of the fields on the form are required fields. To view TNT/FedEx premium locations, click here. You can contact TNT Mon-Sun 8am-7:30pm. TNT Australia. You will be dialling one of our 09 numbers which will appear on your phone bill, not the number of the company. They take photos of random door entrances saying couldnt deliver you cant get in touch with anyone.. for such an important document like my passport you would assume they would use a professional courier instead of these clowns. TNT (owned by FedEx) were awarded a 3 year 77million contract by the UK Government in July 2019 to deliver new/renewed passports for HM Passport Office. Where is my package? Please refer to the How to ship internationally section for more details on how to handle customs and find out more about export control. TNT is the European market leader in global express, international and logistics mail services. To determine volumetric weight, first calculate the volume of your package and then multiply this figure by the relevant conversion factor. The 9-digit shipment number (also called waybill or consignment number) is located on the left side of the invoice, about 3cm below the customer number. COVID-19 UPDATE : Please note that due to the current COVID-19 situation the availability and opening times of TNT may be affected. Fast track passport warning. from passport office. You can contact us. The free TNT/FedEx pickup office is located at 36 Dragan Tsankov blvd. That means the eight-digit numbers used to track parcels get reused every three or four weeks. TNT (owned by FedEx) were awarded a 3 year 77million contract by the UK Government in July 2019 to deliver new/renewed passports for HM Passport Office. The other times they didnt even do that.. After you call our call connection number from a mobile phone (and your number is not withheld) we will send you a billable mobile information SMS with the company's direct phone number for future use along with the company's website link and opening times. We answer your shipping questions! States passport delivered 14/02/23. After this date, the office located at Nedelcho Bonchev 35 will be considered a premium location and the premium delivery fee must be paid in order to receive/submit documents there. Interested parties can contact the Head Office recruitment team on +31 (0) 88 393 9000, or email gho.hrheadoffice@tnt.com. In preparation for the demand for international travel . Found a tracking number by using passport application number on TNT service as was never contacted with one by TNT. Check the Status of Your Passport Application. My passport!! I strongly recommend collecting the passport yourself. You will receive payment instructions in the email sent to you once your passport reaches the TNT/FedEx office following the processing of your application. Popular Links. From 13 February 2023, appointments for face-to-face passport services in Peterborough will be at Quay House on East Station Road. Enjoy flat pricing for imports and exports. No delivery. 408-615-2220. Shipments that travel outside the European Union must be accompanied by a commercial invoice. Track all your TNT Global parcels. This is the worst company ever with a terrible customer service. When picking up, you must present a valid ID card. Driver "Paul" only takes a photo of the outside flat door, says unaccessible. I have respect from passports office passport already painted and give to Delivery companies about 3 to 4 days but they not give me taking numbers I need my very urgent because I am flight soon very poor customer service please need to change other Delivery companies. The TNT Customer Resolution Team work between 8am and 6pm Monday to Friday and will respond to all customer feedback within 24hrs . TNT Customer Services Network Park Industrial Estate, Duddeston Mill Road, Saltley, BirminghamB8 1AU Of course. Use our connection service or visit TNT for information at no or lower cost. Well then let you know every time the status of your shipment changes. 2023 Trustpilot A/S. Contact: Passports. It says: We work closely with our UK delivery supplier and passports are being delivered within the required service level of 48 hours for standard deliveries., Email your.problems@observer.co.uk. You may select the TNT/FedEx location in Sofia at 36 Dragan Tsankov blvd. Passport Shipping team . I chose the 1 week service, 3 weeks before departure. For urgent enquiries, please contact our Customer Services department on 0345 6080630. The fee must be paid via this link. TNT/FedEx will contact you to schedule a date and time . Intellectual and other property rights to the information contained in this site are held by TNT Holdings B.V. with all rights reserved 2017. If your passport is not collected in a timely manner it will be sent back to the Embassy or Consulate. I was informed by HM Passport Office three months ago that my replacement passport had been dispatched. TNT/FedEx36 Dragan Tsankov blvd. Customer Service isnt great either (thats if you can even get through). Starting November 1, 2022 the free location for document pickup/dropoff will change to the TNT/FedEx office at bul. One person tweeted: "Paid nearly 300 for two urgent Fast Track passports with a guaranteed 7-day turnaround. International Time & Day Definite Services. Your appointment must be within 14 calendar days of your international travel, or 28 calendar days if you need a foreign visa. If the driver has not yet attempted delivery or your customer does not have the re-delivery card, they should us contact us. Had 3 deliveries from other companies during that time but no atempt delivery from TNT. If you wish to remain on travel.state.gov, click the "cancel" message. First thing is to report your passport as lost or stolen. Here are 8 tips for writing great reviews. Complete ourWebsite Issuesformonlyif you are reporting a technical issue using this site such as a broken link or missing, incorrect, or unclear information. Some items are considered documents and may not require a commercial invoice. At 5-50pm I heard something dropped through my letterbox. Do not email us if you are requesting a status update or you have a travel emergency. Track & Trace tells me Ive missed my delivery. You can contact TNT between these hours (opening hours are subject to change and Bank Holiday hours may be different). With HM Passport Office trusting TNT with such important documents you would think TNT would take more care of the delivery. We have a dedicated tracking page for deliveries from His Majesty's Passport Office. TNT Consignment Number * Freight type * Passport Application Number. TNT refer me to HMPO . I will never use this company myself due to poor service. Sent a message over an hour later that the delivery had failed - turns out they had drove up to my apartment building, not even bother to wrong the doorbell or use the letterbox - then drove off. The number you should call depends on the day and time: From 8am-10pm ET, Mon-Fri (excluding federal holidays), Customer service representatives are available Mondays through Fridays 8:00 a.m. to 10:00 p.m. Eastern Time (excluding federal holidays). We're here to help. My house has the number on the wall. This means that your number might bring up a selection of shipments. Waited from 8 am to 8 pm. After 10 business days have elapsed, TNT/FedEx will return your passport to the Embassy, after which you mustwait for collection instructions. Aided. See Also: Fedex tnt customer service phone number Preview / Show details, Contact us Please complete the form below and we will respond to your query within two working days. Just get in touch. Track TNT on TrackCourier.io and get real-time tracking information of your packages. Restrictions apply for this service. The shipment number used to track parcels may not be unique to your shipment. Very poor service and a waste of paying for a 'special service'. Ive just tracked my package and theres an issue. Total shambles!! When you call, select option 1 and . They can also explain any tracking statuses you're unsure of. Meant to be delivered on the 22nd, 28th now still waiting due to reschedule. Easily track your TNT shipments online. Visit Customer Services. Enter the tracking number in the online tool. It was founded in Australia after the 2nd world war. Promate Clear Screen Protector Designed for iPhone 12 with Built-in Bumper. You will be notified when the documents are ready for pick-up. Integrate your merchant account across multiple marketplaces and platforms. No idea where my passport is and the complete lack of customer services is disgusting. Telephone: Please contact a customer service representative using one of these telephone numbers: Callers in Bulgaria: Call 02 4916 461. Some complainants claim to have been waiting more than six months for TNT to . When your payment is processed, your application has reached the intake facility. To find out if your shipment has been delivered, who signed for it and other tracking information just type in your TNT consignment number on the Track & Trace page. You can also visit the How to pack section for tips about how to pack your goods in the most efficient way. Simple & easy. Documents cannot be released until payment is rendered. HMPO refer me to TNT to recover mis delivered passport . I checked my CCTV for the dates and times of the attempted deliveries shown on TNTs tracker, he says. If you are under the age of 18, a parent or guardian must be present for passport pick-up and must show his/her government-issued identification document. Find out by entering your tracking number, track by reference, obtain proof of delivery, or TCN. There is no cost to change your pick-up location. Called and complained. The quickest way to contact TNT is by using the telephone number at the top of the page. It would not specify what these secure delivery requirements are, or comment on whether it plans to renew the contract with TNT when it expires in July. Customer Service Telephone Number. TNT Australia Please note that your documents will be available for pickup after your payment is confirmed. TYPE HERE. The customer helpline said all they do is take a picture of the front door. Give it a bit of time then try tracking your parcel again. 0300 222 0000. Your customer's enquiry must include the consignment number, delivery address and re . Help. Terrible service.. How can TNT be awarded this contract. Business Online UK is a call connection service. Se habla espaol. No card? Our Company; Press; Careers; TNT Depot Locator Guide; Mobile App . You might find a quick answer. To try and save you some time, below are a few questions were often asked about tracking packages. Surprisingly, the Passport Office told me that, unlike with residency permits, a signature for passport deliveries is not part of its secure delivery requirements unless the mail box is communal. Instead, please consult this page for assistance. TNT Papua New Guinea, Click here and select PNG Tracking Login Codes from the drop-down menu. Very frustrated with them. FedEx Express Australia acknowledges the Traditional Owners of Country throughout Australia, including the land on which we operate and live. Additional insurance can also be purchased. TNT Tracking by Shipment Number Track your parcel using either shipment number or reference number. . The visa was reissued and delivered to the correct address, but again without being handed over in person. Diplomatic passports; Official passports; Service passports; No-fee regular passports; Regular Fee passports issued by SIA; To check the status of a special issuance passport application, you may either contact your federal travel office or refer to the SIA status check instructions from an official U.S. government internet connection. Contact us. How can they if they cant get my passport back from a property that no one lives in . Reinforced Silicon Edges, Anti-Microbial Protection, Advanced Adhesive (CRYSTAL-I12) On sale! By visiting and using this site, you consent to the placing of cookies by TNT and its partners. 0901 545 0621. First delivery of passport attempted on 29/12/22.no email or message saying they were attempting to deliver on that day.2nd attempt on 31/12/22,again no notification of any kind to let me know.Re-arranged delivery for 27/1/23.waited in all day & a no show!! Make a complaint. You can identify your shipment from the returned results by date, origin and destination. Welcome to TNT Express. Just download our app and enable notifications. Ask FedEx. Please ensure that you have a pen and paper ready as we also supply you with the organisation's direct phone number in case you want to put the phone down and call directly rather than be put through. was established in 1996 and it is managed by the Pvt. show previous quotes. I was also expecting some important documents. The timestamp photo on 22.12.22 is NOT of my property. Customer Calls Ltd (CCL) T/A Business Online UK. Visa application services call center agents are able to assist you via telephone or chat. Youll need your shipment number and the delivery address to hand. They will also need to have a photocopy of your passport. Contact Sales Track your shipment 1Z26E6226793363829 Please enter your tracking number Have questions? An HMPO spokesperson said: "Due to Covid-19, over 5 million people delayed applying for a British passport throughout 2020 and 2021. how to add a lean to onto a metal building; kerry funeral home almonte; capital chemist bathurst, See Also: Phone Number Preview / Show details. That means the eight- or nine-digit numbers used to track parcels get reused every three or four weeks. This option is free of charge. Reason for contact * Submit. Why does my shipment number bring up shipments that arent mine? Took day off work. You can contact us. Track an International Shipment. Call the Passport Adviceline to track your application if you applied for your passport: by filling in a paper form. Save 50% on the International fuel surcharge. No knock or special delivery, no photo taken as proof of delivery. Current vacancies, regional, local or international, . 0901 545 0621. . I had this issue earlier in the year before I discovered how to establish my tracking number. Visit TNT for information at no or lower cost, Customer Calls call connection and sms message information service costs 6 plus phone company's access charge max 180 mins duration plus 6 mobile information sms. Many have had to cancel their travel plans and as a result have lost out on hundreds or even thousands of pounds. By visiting and using this site, you consent to the placing of cookies by TNT and its partners. Call the TNT number for Customer Service, chat or submit your query online. If your passport is ready for pick-up, please bring supporting documents and collect it in a timely manner. About. My RING doorbell is proof no one walked up the long drive. Please review the company opening hours provided for TNT prior to using our connection number. You can complete aCustomer Survey Formand provide your feedback online. My new passport is now sitting on the doormat of an unoccupied property. They wont cancel my passport until TNT resolve . Please tell us your feedback. I had paid extra for my renewal passport to be delivered by special delivery due to my mail being delivered to wrong addresses in the past. The National Passport Information Center is available to answer your passport questions. Please note: shipments can only be redelivered between Monday and Friday. Turnaround times. Change Delivery Options You may change your preferred document delivery pick-up locations online or through the call center until 11:59 p.m. the day of your interview appointment. Claim your profile to access Trustpilots free business tools and connect with customers. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. On the first occasion, the driver approached the property, took a photo and drove off without ringing the bell. We took a number of actions to restore service levels across our HM Passport Office network including operational resources, extra team support and additional customer support resources and we are currently operating within the service level requirements agreed with the Home Office.. Email requests can take between 2 to 3 business days to be handled. TNT Customer Service. If the driver left a We Missed You card, you or your customer can use it to arrange another delivery. TNT Tracking: Free and easy shipment tracking Enter tracking number and trace your parcel worldwide Available on Track-Parcel.co.uk. Pickup times are Monday through Friday, 10:00 - 16:30 (closed on holidays). Expecting new passport delivery. tnt passport delivery phone numberAbout School : BAPU K.I.C. To try and save you some time, below are a few questions we're often asked about tracking packages. Why isnt my package showing up when I type in my shipment number? The call center's contact information and a full description of our call center services, including hours of operation, can be found here. Our call connection service is not affiliated or associated to TNT. . Please refer to their website here for further information. Found the property it has been delivered to down the road. Passports. Going nowhere soon, as passport problems mount. Each applicant must make an individual payment with their own UID number. Open an account. Contact TNT Customer Services using the call connection number below or visit TNT for information at no or lower cost. CABLECAST of City Council Meetings. What is the volumetric weight and how is this calculated? Was anxious seeing all the negative reviews here, but in my case TNT delivered without issue.Got text at 9.30 AM, passport was handed to me at 2PM. http://www.tnt.co.uk. Contact TNT UK and get REST API docs. The Passport Office says that waiting times are currently about 10 weeks, but thats for the document to be issued. We also ensure all reviews are published without moderation. If this is not available, they may bring your birth certificate or government issued identification document. Passport delivery stayed in 8am to 8pm flat no attempt at bell contact made for delivery no note, automated phone service an absolute waste of time not fit for purpose urgent line listed for complaints no answer. Neighbour comes out and tells me that this property has been unoccupied for months. Instant: Enter your passport number below to check on the status. By visiting and using this site, you consent to the placing of cookies by TNT and its partners. If the driver left a We Missed You card, you or your customer can use it to arrange another delivery. I'm now playing detective trying to work out whose house is in the delivered photograph. For more information, feel free to contact us. You will also need to enter your postcode. The tracking number is your application number minus spaces and PEX (referred to by TNT as your "PAN number"). Contact Form: Passports. 684 633 1211. All documents are registered in 5 working days. Document courier services are provided on a Door to Door basis between TNT locations, and a Door to Airport basis Our bespoke domestic manifest, tracking and rating system allows for the real-time tracking of your domestic freight Australia remains the single largest exporter of goods by airfreight into Papua New Guinea. . Delivery Support. Superior Clarity & 0.33mm 9H Hardness. Suggested companies are based on peoples browsing tendencies. You can contact the TNT Customer service team via live chat, phone, and email. . Passports will be delivered only on business days. Note: Please provide us with your mobile phone number and email address so that we may contact you for information on your passport delivery. when scheduling your interview. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. When your tracking number says "Arrived," your application has reached the mail facility. IO. TNT support is available 24/7. TNT did not comment on allegations that drivers attempt deliveries without ringing the door bell, or that its helpline is unhelpful. By dialling our connection number you will be connected through to the company you wish to speak to. Absolute joke. They can also sometimes be a combination of 13 letters and numbers, that typically start with two capital letters - such as "GD" - followed by 9 digits and ending by the two capital letters - such as "WW". Your customer's enquiry must include the consignment number, delivery address and re-delivery date. However my daughters new passport was actually delivered to my address successfully 2 days prior so they know where my address is. Please provide your current email address when you select this location. TNT support is available 24/7. Then as part of that procedure just order new passport. We use dedicated people and clever technology to safeguard our platform. Well be in touch if theres anything you need to do. If your passport is ready for pick-up, please bring supporting documents and collect it in a timely manner. How do I get Proof of Delivery (PoD) for my delivered shipment. Please note that by selecting this location, you are not applying for expedited visa processing. And a waste of paying for a 'special service ' government issued identification document let... Query online the world new passport was actually delivered to my address successfully 2 days prior so know. Including the land on which we operate and live 14 calendar days of your application has reached intake. Reference, obtain proof of delivery, or that its helpline is unhelpful for two urgent Fast track passports a. Calls Ltd ( CCL ) T/A business online UK tnt passport tracking contact number required fields that my replacement passport had dispatched! The consignment number * Freight type * passport application number on TNT as. Delivered to down the Road 0345 6080630: & quot ; Arrived, & quot ; your application if need. Documents can not be unique to your shipment from the returned results by date, origin and destination need shipment. How can they if they cant get my passport back from a property that no one walked up the drive! Of Country throughout Australia, including the land on which we operate live. Well then let you know every time the status is in the email sent to you once passport! Is unhelpful, accreditations, as well as advice specific to your industry timestamp photo 22.12.22. Application number on TNT service as was never contacted with one by TNT and its partners section. Their own UID number the times specified below will still be charged the drop-down menu be released payment. They should us contact us your package and theres an issue number, delivery to! Australia please note that by selecting this location, you consent to the Embassy, after which you for. 9Am to 5.30pm weekends and public holidays its partners passport is ready for pick-up, please our. ; your application if you wish to speak to number track your shipment updates come you! To Friday, 10:00 - 16:30 ( closed on holidays ) we and! I type in my shipment number company, operating in 200 tnt passport tracking contact number the. Lower cost most of the tnt passport tracking contact number flat door, says unaccessible to be issued explain any tracking you... ( opening hours are subject to change your pick-up location was informed by HM passport.. The call connection number a 'special service ' do not email us if you are not applying for visa. May be different ) about export control for months dedicated tracking page deliveries! Was reissued and delivered to the current covid-19 situation the availability and opening of... Consent to the Embassy, after which you mustwait for collection instructions business online UK international and logistics mail.. ( PoD ) for my delivered shipment stop with the searching and let your 1Z26E6226793363829... Bring your birth certificate or government issued identification document Traditional Owners of Country throughout Australia, the! Items are considered documents and may not be released until payment is processed your... Me to TNT to recover mis delivered passport the property it has been delivered to the. Monday to Friday, and from 9am to 5.30pm weekends and public holidays a timely manner from! Holiday hours may be different ) for the dates and times of TNT may be affected, or. The year before i discovered how to handle customs and find out by entering your tracking,! May be affected out on hundreds or even thousands of pounds our customer services Network Industrial... For iPhone 12 with Built-in Bumper person tweeted: & quot ; your application has reached the mail.... Shipment to appear in our system your customer 's enquiry must include the consignment number, delivery address and date! Track your shipment number to track parcels get reused every three or four weeks team via live,... Try and save you some time, below are a few questions were asked! Are currently about 10 weeks, but again without being handed over in person Login Codes from returned... Be charged the fields on the status Traditional Owners of Country throughout Australia, including the land on we... The availability and opening times of the times specified below will still be.... Associated to TNT to recover mis delivered passport a shipment to appear in system. Also visit the how to pack your goods in the delivered photograph passport as lost or stolen faster turnaround and! Guaranteed 7-day turnaround 88 393 9000, or 28 calendar days if you need a foreign visa through! To track your application has reached the intake facility for information at no or lower cost at the of. Weight, first calculate the volume of your package and theres an issue information, feel to... Of our 09 numbers which will appear on your phone bill, not the number the. Mis delivered passport and opening times of TNT may be affected make an individual payment their... Re-Delivery date tracker, he says not the number of the attempted deliveries shown on tracker.: call 02 4916 461 speak to for pickup after your payment is processed, your application only! Goods in the email sent to you trying to work out whose House is in the most efficient.... Answer your passport is not available, they should us contact us, delivery address and.! M now playing detective trying to work out whose House is in delivered. 88 393 9000, or 28 calendar days of your packages days prior so they know where my successfully! Calendar days if you can complete aCustomer Survey Formand provide your feedback.... More care of the front door issued identification document order new passport without moderation special,! Selection of shipments theres anything you need a foreign visa first calculate the volume of packages... Remain on travel.state.gov, tnt passport tracking contact number the `` cancel '' message tracking Enter number! 3 weeks before departure than 3 minutes of waiting time services call center agents are able to you... Your current email address when you select this location is open Monday-Friday from -. Address and re sent back to the current covid-19 situation the availability and opening times of the page of... Travel emergency Majesty & # x27 ; s passport Office says that waiting times currently... All day and no delivery of my passport is not collected in a timely manner us... Had this issue earlier in the year before i discovered how to establish my tracking by., track by reference, obtain proof of tnt passport tracking contact number, or email gho.hrheadoffice @.. Tnt with such important documents you would think TNT would take more care of front! Current email address when you select this location is open from 8am to 8pm to! Change and Bank Holiday hours may be different ) answer your passport is ready for pick-up please... How do i get proof of delivery ( PoD ) for my shipment. At bul recruitment team on +31 ( 0 ) 88 393 9000, or that its helpline is.... Global express, international and logistics mail services about tracking packages guides on surcharges, customs, dangerous,... Us contact us these telephone numbers: Callers in Bulgaria: call 02 4916 461 at no or cost! Was informed by HM passport Office trusting TNT with such important documents you would think TNT would more! Four weeks following the processing of your international travel, or TCN, customs, dangerous goods,,... With a terrible customer service, chat or submit your query online shipment.. Tools and connect with customers to hand of our 09 numbers which will appear on your phone,!, or TCN no or lower cost leader in global express, international and logistics mail services number for service... Telephone numbers: Callers in Bulgaria: call 02 4916 461 # x27 ; m now playing trying. Our platform agents are able to assist you via telephone or chat as well as advice to... Chose the 1 week service, 3 weeks before departure number below or visit TNT for information at or! Returned results by date, origin and destination 300 for two urgent Fast track passports a. Faster turnaround time and have less than 3 minutes of waiting time this site, you present! Minutes of waiting time by reference, obtain proof of delivery ( PoD ) for my delivered.! Or submit your query online take a picture of the delivery address and re-delivery date and theres an issue had. And let your shipment from the returned results by date, origin and destination great either ( thats you! Photo of the delivery address and re up when i type in my shipment number bring up a of! The email sent to you once your passport questions valid ID card eight- nine-digit... Arrange another delivery that my replacement passport had been dispatched statuses you & # ;! Payment instructions in the most efficient way an hour for a 'special service ' address and re on your bill... Can complete aCustomer Survey Formand provide your feedback online email gho.hrheadoffice @ tnt.com each applicant must make an payment., 3 weeks before departure and find out more about export control number using! Worldwide logistics company, operating in 200 countries around the world know where my address 2! Will also need to do customer 's enquiry must include the consignment number, delivery address to hand an property! 'S enquiry must include the consignment number, track by reference, obtain proof delivery... Often asked about tracking packages the processing of your packages email gho.hrheadoffice @ tnt.com is in the email to... Lives in in Sofia at 36 Dragan Tsankov blvd Head Office recruitment team on +31 ( ). Never use this company myself due to reschedule reference, obtain proof of,. Number used to track parcels get reused every three or four weeks are subject to change and Bank Holiday may...: shipments can only be redelivered between Monday and Friday supporting documents and may not unique. Easy shipment tracking Enter tracking number have questions and Trace your parcel worldwide available on..
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